Next Thing Education Camps Ltd (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal information, specifically for communications through WhatsApp, SMS messaging, and email.
1. Information We Collect
We collect personal data that you provide to us during the booking process or when you engage with our services, including:
- Contact Information: Name, phone number, email address, and other relevant details required for communication and service delivery.
- Booking Details: Information about the camps or services you have registered for.
2. How We Use Your Data
We use your data to:
- Communicate Updates: Provide you with important information about your bookings, including schedules, changes, or reminders.
- Marketing and Promotions: Send you updates, special offers, and news about our camps and services through WhatsApp, SMS messaging, and email.
- Customer Support: Respond to your inquiries and provide assistance.
3. Legal Basis for Data Processing
We process your personal data in line with applicable data protection laws under the following bases:
- Consent: When you agree to our Terms and Conditions during booking, which include provisions for marketing communications.
- Legitimate Interest: To provide information and updates about services you have shown interest in or previously booked.
4. Opting Out of Marketing Communications
You can opt out of receiving marketing messages at any time:
- WhatsApp/SMS: Reply with the word “STOP” to any message.
- Email: Click the “unsubscribe” link at the bottom of our emails or contact us directly.
Once you opt out, we will immediately cease sending you marketing communications but may still send essential service-related updates.
5. Sharing Your Data
We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may use third-party service providers to facilitate communications or manage your data securely on our behalf.
6. Data Security
We implement strict security measures to protect your data from unauthorized access, loss, or misuse.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Request the deletion of your data, subject to legal and contractual obligations.
- Restrict or object to data processing in certain circumstances.
- Lodge a complaint with a supervisory authority.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@nextthing.education
Phone: 01442 873150
Address: Unit 7 Whiteleaf Road, Hemel Hempstead HP3 9HD
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and where appropriate, we will notify you directly.
Thank you for trusting us with your personal information.
Next Thing Education Camps Ltd