Next Thing Education Camps Ltd. Company No. 11703354

1. ABOUT US

Next Thing Education Camps Ltd (“Next Thing”, “we”, “us”, “our”) provides STEM-based educational camps, clubs, workshops, courses, parties and related activities for children aged 5–11 years.

Contact Details:
Email: info@nextthing.education
Telephone: 01442 873150

2. DEFINITIONS

Activity means any camp, club, workshop, course, event, party or other activity organised by Next Thing.

Booking means a reservation made for a participant to attend an Activity.

Participant means the child attending an Activity.

Parent means the parent, guardian or person with parental responsibility who makes the Booking.

3. BOOKINGS

3.1 All Bookings must be made by a Parent aged 18 years or over.

3.2 A Booking is confirmed only when:
(a) a completed booking form has been submitted;
(b) all required information has been provided; and
(c) payment has been received and accepted by us.

3.3 We reserve the right to refuse any Booking where we reasonably believe we cannot safely meet a participant’s needs.

4. PAYMENT

4.1 Activity fees are displayed on our website and are subject to change at any time before a Booking is confirmed.

4.2 Once a Booking has been confirmed, the applicable fee will not change unless an obvious pricing error has occurred.

4.3 Full payment must be received before attendance unless otherwise agreed in writing.

5. CANCELLATIONS BY PARENTS

5.1 Cancellations made more than 14 days before the Activity start date will receive either:
(a) a credit note; or
(b) a refund less any applicable administration fee.

5.2 Cancellations made between 14 days and 48 hours before the Activity start date will normally receive a credit note only.

5.3 No refunds or credits will be available for cancellations made less than 48 hours before the Activity starts, non-attendance, illness, or early departure unless required by law.

5.4 Requests to transfer a Booking are subject to availability and must be requested at least 48 hours before the Activity begins.

6. CANCELLATIONS BY NEXT THING

6.1 We reserve the right to cancel, relocate, postpone or modify an Activity where reasonably necessary.

6.2 If we cancel an Activity and cannot offer a suitable alternative, you will be entitled to either:
(a) a credit note; or
(b) a refund of fees paid for the affected Activity.

6.3 We shall not be liable for indirect or consequential losses arising from cancellation.

7. HEALTH, SAFETY AND MEDICAL INFORMATION

7.1 Parents must provide accurate and complete medical, behavioural and emergency contact information when booking.

7.2 Essential medication must be clearly labelled and provided in accordance with our medication procedures.

7.3 We may refuse attendance where required medical information has not been disclosed.

7.4 In an emergency, you authorise us to seek appropriate medical treatment for your child.

8. ALLERGIES, MEDICAL CONDITIONS AND SPECIAL EDUCATIONAL NEEDS

8.1 Nuts and Allergies

Whilst Next Thing Education Camps Ltd will do its best to maintain a nut-aware environment, we cannot guarantee that there will be no traces of nuts or other allergens present at any Activity, including those contained within snacks or packed lunches brought by participants.

If your child has any allergies, medical conditions or dietary requirements, it is your responsibility to ensure that these are fully disclosed during the booking process and brought to the attention of the Activity Leader on arrival.

The Company may require Parents/Carers/Guardians to provide either:

(a) written advice from a medical professional explaining the condition, allergy triggers and any required treatment; or

(b) a copy of the child’s current Health Care Plan, Individual Healthcare Plan, Risk Assessment or equivalent documentation from their school or healthcare provider.

For children with severe allergies, Parents/Carers/Guardians are responsible for providing all prescribed emergency medication, including Epipens where applicable. Such medication must be clearly labelled with the child’s name and handed directly to the Activity Leader at registration together with any required medication consent forms.

Where medication is required, Parents/Carers/Guardians must ensure all relevant medical information is accurate, up to date and provided before the Activity begins.

8.2 Special Educational Needs and Disabilities (SEND)

It is our policy, wherever reasonably possible, not to exclude any child on the grounds of disability, special educational needs or additional support requirements.

As every child’s needs are different, decisions regarding attendance are made on a case-by-case basis to ensure that we can provide a safe, positive and enjoyable experience for all participants.

Parents/Carers/Guardians of children with special educational needs, disabilities, behavioural support requirements or additional needs must contact us before booking, or as soon as possible thereafter, to discuss their child’s requirements and any reasonable adjustments that may be necessary.

Whilst we will make reasonable efforts to accommodate individual needs, we reserve the right to decline or cancel a booking where we reasonably believe that we cannot safely provide the level of support required within the staffing ratios and resources available at the Activity.

Any information provided regarding a child’s needs will be treated confidentially and processed in accordance with our Privacy Policy.

9. COLLECTION OF CHILDREN

9.1 Children must be collected promptly at the advertised finish time of the Activity unless alternative arrangements have been agreed in writing.

9.2 Parents/Carers/Guardians are responsible for ensuring suitable collection arrangements are in place.

9.3 If a child is collected more than 15 minutes after the published finish time, a late collection charge of £1 per minute per child may be applied to cover the additional staffing and supervision costs incurred.

9.4 Repeated late collection may result in future bookings being refused or cancelled where we reasonably believe that collection arrangements are unreliable.

9.5 If a child has not been collected within 45 minutes of the Activity ending and we have been unable to make contact with a Parent/Carer/Guardian or emergency contact, we reserve the right to contact the appropriate safeguarding authorities or Children’s Social Care in accordance with our safeguarding procedures.

9.6 Where a different person will be collecting a child, Parents/Carers/Guardians must notify us in advance and provide any information reasonably requested to verify collection arrangements.

10. BEHAVIOUR

10.1 Participants are expected to behave respectfully towards staff, other children and property.

10.2 We reserve the right to remove any participant whose behaviour presents a risk to themselves or others, or significantly disrupts an Activity.

10.3 No refund will be payable where a participant is excluded for behavioural reasons.

11. PHOTOGRAPHY AND FILMING

11.1 We may take photographs and videos for safeguarding, training, promotional and marketing purposes.

11.2 Parents may opt out of marketing photography by notifying us before the Activity begins.

11.3 We will process all images in accordance with our Privacy Policy.

12. PERSONAL PROPERTY

12.1 Participants should not bring valuable items to Activities.

12.2 We are not responsible for loss, theft or damage to personal belongings unless caused by our negligence.

13. DATA PROTECTION

13.1 We process personal information in accordance with:
(a) the UK General Data Protection Regulation (UK GDPR);
(b) the Data Protection Act 2018; and
(c) our Privacy Policy.

13.2 By making a Booking, you confirm that all information provided is accurate and that you are authorised to provide personal information relating to the participant.

14. LIABILITY

14.1 Nothing in these Terms excludes or limits liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any liability that cannot legally be excluded.

14.2 Subject to clause 14.1, our total liability arising from a Booking shall not exceed the amount paid for the relevant Activity.

14.3 We are not liable for indirect, consequential or economic losses.

15. SAFEGUARDING

15.1 We operate safeguarding and child protection procedures in accordance with applicable legislation and best practice guidance.

15.2 All relevant staff will undergo appropriate safeguarding and DBS checks where required.

16. FORCE MAJEURE

We shall not be responsible for delays, interruptions or cancellations caused by circumstances beyond our reasonable control, including severe weather, industrial action, public health emergencies, government action, utility failures or venue closures.

17. COMPLAINTS

17.1 Complaints should be submitted to info@nextthing.education as soon as possible and preferably within 14 days of the relevant Activity.

17.2 We will investigate complaints fairly and respond within a reasonable timeframe.

18. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version in force at the date of Booking will apply to that Booking.

19. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.